Staffing for Results (SFR) Workforms

Diane Mayo and Jeanne Goodrich, Staffing for Results: A Guide to Working Smarter. American Library Association, 2002.

How long does it take to . . . catalog a book? Staffing for Results will help you to answer this question and others you have related to the output and performance of your staff. By analyzing, in a systematic way, how long work activities take and then assigning steps to each unit of work, you will have a quantifiable measure of the output of your staff. The only book of its kind, Staffing for Results equips you to not only gauge performance and output but also build on what you learn to maximize and even increase productivity. Using common public library tasks as the context, Staffing for Results walks you through the process of measuring work, identifying best practices, assigning costs to each activity, analyzing resource allocation, and communicating results.

These workforms were created using Microsoft Word. If a workform included calculations, a Microsoft Excel spreadsheet was embedded into the Word document. Just double-click anywhere on the spreadsheet to open the embedded Excel file. You will then be able to enter your data and the totals and other calculations will be computed automatically. All of the instructions for the workforms are Word files.