Demonstrating Results cover

Demonstrating Results (DR) Workforms

Rhea Joyce Rubin, Demonstrating Results: Using Outcome Measurements in Your Library. American Library Association, 2005.

Demonstrating Results help libraries evaluate and present outcomes so they can document the positive work they do in a concrete way and gain financial support.

Rhea Joyce Rubin's book on outcome measurement lets libraries evaluate how they affect their users' quality of life. The publication and its workforms use a familiar Results-series task breakdown with key terms in a step-by-step, service-oriented format. This approach helps readers master the outcome measurement process as they:

  • Enhance library programs using evaluation techniques
  • Use and customize the 14 step-by-step workforms to address unique needs
  • Gather and interpret statistically accurate data to demonstrate outcomes
  • Measure, evaluate, and present outcomes to attract funding

Click for help deciding between the Template and Workform versions.

DR - Workform 1: Program Suitability for Outcome Measurement

DR - Workform 2: If-Then Exercise

DR - Workform 3: Outcome Selection

DR - Workform 4: Interim and Long-Range Outcomes

DR - Workform 5: Inputs, Outputs, and Outcomes

DR - Workform 6: Indicator Selection Criteria

DR - Workform 7: Outcome Statement or Objective

DR - Workform 8: Selecting a Data Collection Method

DR - Workform 9: Relevance of Questions in a Data Collection Instrument

DR - Workform 10: Data Plan

DR - Workform 11: Outcome Measurement Plan

DR - Workform 12: Action Plan

DR - Workform 13: Communicate Your Results

DR - Workform 14: Use Your Results to Move Forward

Which version to use?

These workforms were created using Microsoft Word. Two types of Word files are available for you.

One is a .docfile, which stands for Document. The other is a .dot file, which stands for Document Template or just Template. In Word, all documents are based on a template, which contains the basic layout for any documents created from that template. The default template is normal.dot.

Each of the templates created for the Demonstrating Results workforms contains an entire blank workform. To use the templates of the workforms below, left-click the word "Template" under a workform. A "File Download" window will open with buttons that will allow you to "Open" or "Save" the file. Select the "Open" button. When the template file has opened, go to the "File" button on the upper left-hand of the standard Windows toolbar. Select the "Save as" option and navigate to the Templates file in Microsoft Office [Desktop\My Computer\Local Disk C \Documents and Settings\Your Name\Application Data\Microsoft Office \Templates] and click "Save."

To use the workform template, go to the "File" button on the upper left-hand of the standard Windows button and select the "New" button. A window will open on the right side of the screen listing three types of new documents: "New," "Templates," and "Recently Used Templates." The second set of new documents, "Templates," has three choices: "Templates on Office Online," "On my computer...," and "On Web sites...." Left click on the "On my computer..." button. A window with list of the templates on your computer will open. Click on the desired workform to open a blank copy of the workform.

When you have finished working with the template, save it as document (.doc) file. Then if you want to use the workform again, simply click "File," "New," and "On my computer..." and the workform template, and you will open another blank form of the workform.