Frequently Asked Questions

The requirements may differ from course to course. General equipment requirements are listed on the technical support page.

To print a screen from the course, put your cursor anywhere in the lesson frame you want to print, right click your mouse and select “Print” from the menu that pops up. Screens will easier to read if you chage the paper settings of your printer to “landscape.” You cannot download screens from the course. You can only download documents in the 'Attachments' folder.

Yes, we offer customized online training for individual libraries, library systems, and consortia. We can also arrange for onsite training in conjunction with our electronic courses. For more details, please contact us.